Being in an accident is stressful. At Cragg & Roberts we want to provide you with some useful information for if you are unfortunate enough to be in this position. Having decades of experience in accident repair we try to make sure that what is for most, an unpleasant experience is as painless as possible.

 

Firstly it’s important that you know your rights. Many Insurance companies will try and push you in the direction of their recommended repairer with the aim of keeping their costs down. This can mean repairing your car cheaply, less than satisfactory levels of Customer service, use of non-original manufacturer’s parts, and potential warranty issues to say the least. As a motor vehicle insurance policy holder YOU have the right to choose where to have the work done, irrespective of your Insurance company’s advice. You might also be told by your Insurance company that you need two estimates, which is simply not the case. It’s really important that YOU choose.

 

Here at Cragg & Roberts Ltd we will guide you through the repair process. We use manufacturer approved repair methods and have been approved, trained and audited to ensure we complete repairs to the highest possible standard. All our Customers are provided with a courtesy vehicle and all our work comes with a bodywork guarantee

Making sure your car is repaired correctly and to the highest standard is a priority when you have an accident, which may not be your fault, you'll be faced with an important decision. Who will repair your car back to its original condition? It's a straightforward question with an easy answer - an authorised Body Repair Centre such as Cragg & Roberts Limited. You can be confident that we will provide you with excellent service and carry out a first-class job! There really is no reason to accept anything less.

Cragg & Roberts can and will provide you with true quality.

Regardless of who your Insurance company is, as the vehicle owner, the choice of where your car is repaired is yours and by law you are only required to obtain one estimate.

Settle for nothing less than the highest standards - insist on the using the body repair centre that YOU want to.

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For a FREE estimate, call 01772728374 or email colin@craggandroberts.co.uk

If you need to make an appointment or book your vehicle in outside of these working hours then please feel free to contact us and we can organise a time to suit.

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